Refund Policy
At Bibsworld US, we want you to feel confident with every purchase. If you are not fully satisfied with your order, we offer a straightforward refund process.
Returns Eligibility
We accept returns within 60 days of delivery.
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned in the original packaging
- Proof of purchase is required
We reserve the right to decline returns that do not meet these conditions.
Free Returns
We offer free returns on all eligible items.
Once your return request is approved, we will provide instructions to complete the return process. Please do not send items back without contacting us first.
Refund Process
After we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved:
- Refunds will be processed within 5–10 business days
- The refund will be issued to your original payment method
Please note that processing times may vary depending on your payment provider.
Non-Refundable Situations
Refunds may not be issued in the following cases:
- Items returned in used or damaged condition
- Items not in original packaging
- Returns sent without prior approval
Order Issues
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will work quickly to resolve the issue and provide a suitable solution.
Order Cancellation
Orders can only be canceled before they are processed. Once an order has been processed or shipped, it can no longer be canceled, but it may still be eligible for return under our return policy.
Contact Us
For any questions regarding refunds or returns, please contact us:
Email:
press@bibsworldsale.com
We are committed to providing a smooth and reliable shopping experience and will assist you as promptly as possible.
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